![]() If the glass is transparent (with no filter blocking the signal) where the antenna is mounted, the POPyourCAR series should be able to receive DAB / DAB + over the entire coverage map as specified by your signal provider. Typical "filters" are: heat wires, other antennas, sun shading (applies to the kind that is metallic), anti-crush mats in the glass (applies to the kind that is metallic), other metals that block the signal out. Such filters are not easy to see, so you should always test before installing the antenna permanently. The antenna MUST be mounted vertically and it MUST be mounted on glass where no "filter" is blocking the signal. In case of reception problems, it is almost always the cause of the antenna mounting. POPyourCAR 2.1, 2.2, 2.3, 3.0 and POPyourMIRROR all have the best DAB + reception module on the market. Uncertain about receiving DAB / DAB + on POP's products? Contact (+47) 69 31 10 30 or about the POPyourCAR series ![]() Keep in mind that if the radio is powered by batteries (disposable or rechargeable batteries), the signal reception may be adversely affected when the batteries end. When it comes to signal reception it is in most cases talk about where the radio is located and the conditions it has for receiving the signal. Remember that POP uses only the best DAB + reception modules for each model. There is no fault with the radio, but it must be moved to get better reception. If you are in marginal coverage, this can happen even if the radio is stationary. Remember that when the signal gets too bad on DAB +, the sound cuts off completely. Many people believe that DAB / DAB + has to do with the internet and that the antenna is only for the FM part of the radio. Remember that in most cases the antenna must be fully extended. This is quite common for radio signals, and is not specific to DAB / DAB +). Keep in mind that there may be local conditions that hinder reception, even if there is coverage according to the coverage map (construction in the building, interference from noise sources such as LED bulbs, large units, high voltage etc. You need to listen to the nearest transmitter to get the most stable reception. The same channel can appear several times in the list, both the neighboring region and your own region. Remember, you must check that you are listening to the closest transmitter. have less coverage than NRK in Norway, same differences in your country) Remember that there are different coverage rates on the different networks (P4, Radio N etc. See operating instructions.Īlways check the coverage where the radio is used (in Norway, your local service provider in your country) Keep in mind that most issues with a DAB / DAB + radio are resolved with a factory reset. Generally about receiving DAB / DAB + signals SERVICE information, tips and requirements for approval of complaintsĪll products sold under the brand name POP have DAB +. All costs affect the price structure and we want to sell high quality products at the lowest possible price. We want to work closely with our dealers on these challenges to save the environment and think financially. User errors or failure to read instructions are usually the reason for the return. Sahaga experiences that well over 50% of all products that come back to us are not faulty. This is a list that is regularly updated, so frequent visits are recommended if you are a service manager / employee in your company.Ĭonsumers are asked to contact the service team where the product was purchased. I've concluded it's ridden with buggy, cr*p software and I'm probably going to have to ask for a replacement unit under warranty, which may or may not work.Before approving an in-store or service complaint, the following points must be reviewed. It also freezes and refuses to switch station on DAB, even though pressing the screen highlights a different station - music carries on playing from another one. The issue started in November, the dealer replaced the Antenna in December as the unit was logging an Antenna fault, but the problem has come back a few weeks later. It was fine from April when i bought the car till about November. On my unit (6.5" UConnect Live) this problem reoccurs every few days. Mysteriously though, the DAB presets remain as they were beforehand. Unfortunately this will wipe settings like the Touchscreen Beep, screen brightness etc. The unit will restart after a few seconds and DAB then returns on mine, for a while. From there scroll down to Restore Default Settings (or similar). Pressing the Settings button to the right of the touchscreen that looks like a cog takes you into the settings.
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